Creative and current promotional items which hook your guests, remind them of you at every turn and keep them coming back for more….this is the goal which Independent Operators should strive for – however, it can be a difficult and challenging to figure out the best way to stay in the forefront of your guests thoughts without being overly intrusive or annoying. Add that to the fact that you’re competing with the “Big Boys” and their extensive customer loyalty programs and you have an opportunity to really stand out among your competition or really fall flat if you execute badly.
One of the most exciting new venues for customer loyalty and branding is the “Smart Phone.” Apps are abundant and used for so many purposes, that consumers are comfortable and appreciative of their utility. This is a non-intrusive way to stay visible to your clientele while offering real added value.
We recently came across a unique and helpful app which appears to fit perfectly with the needs of independent hoteliers seeking a loyalty program solution.
Ask Who? AskJules!
A customer loyalty, subscription based app that is currently available for your iPhone, iPad and iTouch. The app can be customized for a hotel, business, group or an individual. The AskJules! app creates loyalty in a number of ways. First, you are giving your customer a free gift for giving you the opportunity to serve them. Secondly, you’re conveying that your company and brand is state of the art and ahead of its competitors. Lastly, the AskJules! app is useful and benefits the customer in countless ways.
So, who is JulesMadison?
Jules is a synonym for your customer service representative, front-desk agent, concierge, or call center employee. She represents the spirit great customer service and is always available to answer questions when your customer has a need.
Once you subscribe to the AskJules! app you’ll give it away to your current and prospective customers as a ‘thank you’ gift or a premium and they’ll then use it daily for point of interest searches, viewing your website, webpage or Facebook page, getting more details about your business, or when they need to talk to an actual person; when they do they’ll be reminded of you!
AskJules! is more than just a basic ‘search’ app. AskJules! reaches far beyond other apps that provide standard searches, AskJules has more ‘point of interest’ search categories than any other search app on the market. AskJules! connects you with a helpful representative to answer questions and provide additional information to help plan your itinerary. You’ll never be alone when you have AskJules!
Designed with Hotels in Mind
The AskJules! app was designed with hotels in mind but is useful for any business that touches their customers. This innovative app then becomes a ‘Pocket Concierge’ for your customers and a ‘Pocket Billboard’ for your business. Your customers will use it every day and will have access to more than just your website; with one-touch, they are connected to your front-desk, concierge, call center, reservation line, corporate office, hotline or any phone number you desire. Imagine your customers having access to your business and brand every day!
Demo the App
You can download the ‘AskJules!’ app for free and then call JulesMadison for a temporary activation code to demo the product. That’s it! Now you can move around town or across the globe with ease using our fun, slot-machine style ‘Point of Interest’ wheel!
JulesMadison, LLC. is your customer loyalty expert. Our senior leadership team has more than 50 years of experience in customer acquisition, customer retention, service delivery, training, marketing collateral, brand building, and Smartphone application software. With offices in Chicago and Atlanta, we can show you how to attract and retain guests. Call us today!
117 S. Cook St. #351
Barrington, IL. 60010
Or you can reach us at:
Phone: (312) 650-9205
Fax: (413) 674-0695