A minibar at the Hotel Lucia in Portland, Oregon, focuses on enhancing the guest experience.
At Hotel Lucia in Portland, Oregon, you’ll find minibar offerings ranging from regular candy bars to locally made vodka to little jars of honey made directly from the beehive on top of the hotel’s roof.
Bashar Wali, principal and president of Provenance Hotels, which owns Hotel Lucia, said the hotel localized its minibar four or five years ago—not for additional revenue purposes, but to help enhance the guest experience by making the minibar “more interesting and more exciting for guests.”
“I think we see more people talking about (the minibar) than purchasing it,” he said. “You might see it more in an (Instagram post). … Nobody is going to Instagram the Snickers bar they found, right? If there’s nothing intriguing or interesting about it, (guests) may do the local piece more than they would the national, international piece.”
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