When the American Hotel & Lodging Association asked its members what they see on the horizon for 2017, 8,000 hotels responded. Here’s what they see as the top six trends.
1. Ubiquitous in-room technology: You just can’t do without in-room technologies—especially high-speed wireless Internet and high-definition flat screen televisions, which are now available in 98% and 88% of U.S. hotel rooms, respectively.
2. More dining options: From time-pressed guests to business travelers, hotel guests want dining options onsite. Nearly two-thirds of hotels (62%) offer complimentary breakfast; it’s a mainstay of the midscale sector (96%) but also popular at upper-midscale (80%) and economy (81%) hotels. The higher end of the spectrum, the luxury segment and resort location hotels, look more to offering a varied selection of options throughout the day, with both reporting an average of three food outlets per property.
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