REPORT FROM THE U.S.—While the hotel industry was built on the premise of welcoming guests, hoteliers often are faced with the unenviable task of removing them. Such scenarios require a sound understanding of legal grounds and the ability to navigate potentially combustible face-to-face interactions, according to sources.
The potential scenario was highlighted recently in Greenwood Village, Colorado, where members of city council on Monday passed an ordinance prohibiting hotel stays of longer than 29 days.
The city claims the move is needed to curtail calls for police service, which are considerably higher at the four hotels in town that permit people to live there. Also, hotels, which lack residential zoning, are not equipped to operate as long-term living facilities.
Similar length-of-stay provisions exist throughout the country. Beyond those examples, there exist several other legally sound reasons for removal of guests.
By Patrick Mayock